Samantha McNulty

Resume

Samantha has been a UX/UI designer for over 9 years and loves to be challenged at work with new projects.

Samantha McNulty’s

smcnulty.design@gmail.com

UX DESIGN SKILLS

Figma, Sketch, InVision, Mural, Miro, InVision Studio, User Testing, Agile Design Sprints, Wire Framing, Site Mapping, Confluence, Slack, and Jira

ADOBE CREATIVE SUITE

Illustrator, InDesign, Photoshop, Lightroom, AfterEffects, Bridge, and Dreamweaver

ADDITIONAL SKILLS

LucidSpark, HTML/CSS, Presentation Design, Public Speaking, Powerpoint, Keynote, Word, Outlook, Color Theory, Branding, Book Layout Design, Sketching, Mockups, Final Cut Pro X, Site Mapping, Screen Printing, and Vector Rendering

EDUCATION

GENERAL ASSEMBLY | NOVEMBER 2017
Certification | UX Design

FIT | MAY 2016
AAS | Communication Design

UNIVERSITY OF NORTH TEXAS | MAY 2013
BFA | Photography
Minor | French

Life as a UX/UI Designer

Making the user experience better one pixel at a time.


WORK EXPERIENCE

CHASE | JANUARY 2023 TO PRESENT
VP EXPERIENCE DESIGNER

  • Leading projects that have integrated instrumental change to the way agents do their job at Chase when it comes to working cases involving fraud.

  • Created a dashboard that integrated ten tools into one that has lead to a reduction in average handle time for a case worked by specialists by over 60%.

  • Run Why Template calls and run meetings working directly with the quad to understand the problems our users face while also keeping in mind business priorities.

  • Mentored junior designers and agents to help them grow in their chosen fields.

  • Received multiple awards and recognition for my hard work and dedication that’s lead to a better user experience, saved the company money and shown my strengths as a team player.

CHARLES SCHWAB | MAY 2022 TO JANUARY 2023
SR. UX DESIGN CONTRACTOR

  • Working through the onboarding experience to help improve the flow on international, IRA, joint, etc.

  • Teaching within my team and company-wide Figma classes, from the basics to the benefits of auto-layout and how to utilize it.

  • Helping with the component library built out in Figma and making sure they have completely flexible auto-layout components.

  • Working with developers, content, product, and research on a daily basis to push new innovative designs, such as an entirely new welcome page concept that’s more visually stimulating.

BORN GROUP | MARCH 2021 TO MAY 2022
UX DESIGNER

  • Working directly with stakeholders, the marketing team, product managers, and developers for e-commerce brands ranging from B2B to personalizing products.

  • Starting projects with workshops where we go through the stakeholder’s needs, data and analytics, then we start with framing out personas and site maps for them to review.

  • Presenting multiple iterations of wireframes and working with the stakeholders, content strategists, project managers, and developers.

  • Using research from Baymard and other sources to support my UX decisions and clearly illustrate in presentations.

AMERICAN EXPRESS | AUGUST 2018 TO MARCH 2021
UX/UI DESIGN CONSULTANT (FROM INRHYTHM)

  • Working with stakeholders, marketers, and developers on the US/International Commercial and Consumer sides of the acquisition experience.

  • Agile Marketing sprints to create net new pages such as the Corporate Category page and the Commercial View All Cards page redesign.

  • Working on new icons for the Design Language System to be used across all of American Express

  • Case study for the Compare Card experience on the commercial side of the acquisition experience.

  • Usability testing for pages that I designed that are net new.

  • Weekly groomings to go over Jira tickets as well as daily stand-ups with the team.

  • Going to UX conferences to learn and grow as a designer in an always evolving field.

MYREGISTRY.COM | OCTOBER 2016 TO AUGUST 2018
JUNIOR UX/UI DESIGNER | FORT LEE, NJ

  • UX/UI design for the website, design web pages, and landing pages

  • Taking time to make backgrounds responsive for web, tablet, and mobile.

  • Analyzing & critiquing the current designs of the web pages and come up with new innovative ways to update the user journey for a better website experience.

  • Using HTML/CSS to help make improvements to built pages and help communicate with developers.

  • Working with the creative director and the CEO and President to understand the business needs to help match them with what the user needs.